At Top NYC CPA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share Personal Data (as defined below) in connection with our website and the bookkeeping, accounting services, and tax services we offer. By using our website or engaging with our services, you consent to the practices described in this policy.
Personal Data: This includes information that identifies you individually, such as your name, email address, contact details, and any other non-public data associated with or linked to the above.
Anonymous Data: This comprises data that is not associated with or linked to your Personal Data and cannot be used to identify individuals. We collect both Personal Data and Anonymous Data as described below.
Information You Provide Us
- When you use our services or contact us, we may collect Personal Data, including email address, first and last name, username, and other information you provide.
- Any feedback or inquiries you send may include your name and contact information, along with the message content.
- We may collect Personal Data at other points during your interaction with our services when you voluntarily provide it or when we specify the collection of Personal Data.
Information Collected via Technology
- As you use our services, we may employ automatic data collection technologies to gather information about your equipment, browsing behavior, and patterns. This may include browser type, operating system, IP address, mobile device ID, date/time stamps, and more
- We use log files to store data such as IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data. This information helps us analyze user trends, administer the services, track user movements, and improve user experience.
- Cookies: Our website uses cookies, both session (expiring when you close your browser) and persistent (remaining on your computer until deleted). These cookies help us analyze user interactions, enhance product quality, and provide personalized experiences
- Pixel Tags: We use Pixel Tags (also known as clear Gifs, Web beacons, or Web bugs) to analyze how users discover our services and improve their usefulness.
Information Collected from Third-Party Companies
- We may receive Personal and/or Anonymous Data from companies offering products and/or services that complement ours or are linked from our services
Use of Your Personal Data
We process your Personal Data for various purposes, including
- Identifying you as a user in our system.
- Providing our services
- Enhancing service administration and quality.
- Offering customer support and addressing inquiries.
- Investigating and addressing violations of our Terms of Use
- Detecting, preventing, and addressing fraud, policy violations, and harmful activities.
- Sending administrative notifications and advisories.
- Sending newsletters, promotions, and other relevant notices.
- Responding to inquiries regarding employment opportunities or other requests
- Complying with applicable laws, cooperating with law enforcement investigations, and pursuing or defending legal claims.
Disclosure of Your Personal Data
- Third-Party Service Providers: We may share your Personal Data with third-party service providers to support technical infrastructure, quality assurance, analysis of service usage, fraud prevention, technical and customer support, and other support services.
- Affiliate: Personal Data may be shared with our subsidiaries, joint ventures, or other companies under our common control (“Affiliates”), subject to their adherence to this Privacy Policy
- Corporate Restructuring: We may disclose some or all of your Personal Data in connection with mergers, acquisitions, financing, or other business transactions
- Legal Rights: Personal Data may be disclosed when necessary to comply with legal investigations, relevant laws, or to respond to subpoenas, warrants, or legal processes. It may also be disclosed to protect our rights, property, or safety or to investigate or prevent violations of the law, our policies, or legal threats.
- Other Disclosures: We may share Personal Data for the purposes for which it was provided or with your consent.
Third-Party Websites
Our services may contain links to third-party websites. Please be aware that this Privacy Policy does not apply to these third-party websites. We encourage you to review their privacy policies before interacting with them.
Your Choices Regarding Information
You have choices regarding the use of information:
- Email Communications: You can opt-out of newsletters and promotional emails through unsubscribe links or notification preferences.
- Cookies: You can manage cookie settings in your browser to stop accepting cookies from our services.
Data Access and Control
You can access, edit, or delete certain aspects of your Personal Data via your account settings. You may also have additional rights under applicable data protection laws, which we will respect
Data Retention
We retain Personal Data as long as necessary for the purposes outlined in this Privacy Policy. We may also retain it to fulfill legal obligations, resolve disputes, prevent fraud, enforce agreements, or protect our interests.
Data Protection
We employ physical, administrative, and technological safeguards to protect data. However, no security system is impenetrable.
Minors
Our services are not intended for users under the age of 18. We do not knowingly collect Personal Data from users under 13.
Users Outside of the United States
By using our services and providing data, you consent to data processing in the United States and other countries, as well as compliance with this Privacy Policy
Changes to This Privacy Policy
We may update this Privacy Policy periodically. You are responsible for reviewing it regularly.
Questions and Contac
We retain Personal Data as long as necessary for the purposes outlined in this Privacy Policy. We may also retain it to fulfill legal obligations, resolve disputes, prevent fraud, enforce agreements, or protect our interests.